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Despatch and Returns HEADING_TITLE

Despatch and Delivery

We deliver to UK addresses only at present.

Our delivery charge is £4.99 per item. An additional charge may be applicable for heavy weight items.

Estimated delivery times are stated with the products.

Products are despatched directly from the supplier. Different products may come from different suppliers, in which case they will be despatched separately, and may arrive at different times.If you have any questions about the delivery of your order please Contact Us

Returning a Product

We offer a 7 day money back guarantee. If you are unhappy with your purchase for whatever reason, we will give you a full refund* or exchange within 7 days of receiving the goods. Please note that the cost of postage and packaging is non-refundable except where the product is faulty.

You must contact us first before returning an item, by emailing our returns department returns@montpellier-beauty.co.uk. In your email please include your order number, product catalogue number, your reason for return, and whether you require a refund or a replacement. Unauthorised returns will not be accepted. When returning goods they must be returned by recorded delivery.

You have the legal right to cancel your order within seven working days of receipt of the goods, providing you take reasonable care of the goods while in your possession. Please email our returns department if you wish to do so at returns@montpellier-beauty.co.uk

*Full refund of product cost minus cost of delivery

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Registered Office: Montpellier Beauty UK Ltd, Calderwood House, 7 Montpellier Parade, Cheltenham, GL50 1UA.

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